90% of shoppers expect an immediate response when they reach out to your store
of shoppers expect an immediate response when they contact an online store
more conversions captured from abandoned cart and after-hours enquiries
automated customer support without adding a single support rep
In practice
How does StoreDesk work in practice?
Live example
AI Support Agent — Cove Supply Co.
A shopper asks for a gift idea. The AI qualifies their budget, recommends the right products, and guides them straight to checkout — all without any human involvement.
AI Support Agent — Cove Supply Co.
Online · Replies instantly
Rose Glow Gift Set
$68
Hydrating rose serum, toner & face mask — our most-gifted bundle.
Hydra-Boost Routine Kit
$74
Full AM/PM routine with cleanser, moisturiser & SPF 50.
Vitamin C Brightening Duo
$59
Brightening serum + eye cream for a radiant, even complexion.
Competitive edge
Your competitors are already using AI for a reason
Most support tools were not built for conversion. StoreDesk is built from the ground up to capture, qualify, and convert — automatically.
Based on feature comparison of common AI chatbot and live chat tools. Results may vary.
Human-first AI
StoreDesk conversations feel human
Shoppers don't feel like they're talking to a bot — they feel heard, helped, and ready to buy. StoreDesk is trained on your store's catalog, matches your brand voice, and guides every conversation toward a purchase.
- Sounds natural — shoppers never feel like they're talking to a bot
- Adapts to your store's brand voice and tone
- Handles product questions, pricing, and shipping inquiries
- Responds in under a second, any time of day
Cove Supply Co. — AI Assistant
Online · Typically replies instantly
Simple setup
How easy is it to set up?
Most ecommerce stores are fully live within a week — with zero disruption to existing workflows and no developers needed.
Connect your store
Paste your store URL — StoreDesk crawls your product pages, FAQs, policies, and catalog automatically. No manual data entry.
AI learns your catalog
StoreDesk processes your products, policies, and FAQs to build a custom AI model that knows your brand voice and inventory. No technical knowledge required.
Go live and start converting
Embed a single line of code and your AI agent is live — answering product questions, recovering abandoned carts, and capturing leads 24/7 from day one.
Built for trust
Robust safeguards and knowledge management
Your AI assistant is only as good as the guardrails around it. StoreDesk is designed to keep conversations helpful, accurate, and on-brand — with your team always in control.
Privacy-first design
Built with customer data sensitivity in mind — no personal information is stored in the AI context.
Knowledge base management
Update your AI's knowledge anytime — add products, policies, or FAQs without rebuilding from scratch.
Guardrails & escalation
The AI knows its boundaries. Complex or sensitive queries are escalated to your team instantly.
Always up to date
Re-sync your catalog with one click to keep the AI accurate as your products, prices, or policies change.
All in one platform
StoreDesk does it all
One platform replaces four tools — support inbox, cart recovery, lead capture, and product knowledge base.
Working as support
Always-on customer support
Handles FAQs, product questions, after-hours enquiries, and lead capture without any staff intervention — across chat and voice.
- 24/7 automated responses
- Voice call follow-up
- Human escalation when needed
Real-time insights & analytics
Know exactly what visitors want
Every conversation is tracked. See your most common questions, lead trends, and conversion rates — all in one clean dashboard.
- Lead capture reporting
- Conversation analytics
- Booking funnel tracking
Comprehensive knowledge integration
Trained on everything you sell
StoreDesk learns from your product catalog, uploaded files, custom FAQs, and policy documents — and stays accurate as you update them.
- Website auto-crawl
- File & PDF upload
- One-click knowledge refresh
Customisable AI integration
Fits your workflow, not the other way round
Custom brand colors, avatar, voice persona, starter prompts, and system prompt — built to feel like a natural extension of your team.
- Full brand customisation
- Custom AI persona & voice
- Embed on any platform
Customer stories
What people say about us
Real results from ecommerce stores that went live with StoreDesk.
"Converted customers we were missing every week."
We started capturing after-hours enquiries immediately and converted customers we used to miss every single week. The ROI was visible within the first month.
Sarah Mitchell
Founder, Cove Supply Co.
"Gave our team back hours every week."
StoreDesk answers in seconds, handles support tickets at scale, and gives our team back focus on growth rather than repetitive queries.
James Ortega
Head of CX, Ortega Outfitters
"More orders without extra headcount."
We converted more site traffic into real orders without adding another support rep. It genuinely feels like we hired a full-time customer service agent.
Priya Nair
Owner, Nair Home Goods
"Captured every after-hours new customer inquiry."
New customer inquiries come in at all hours and StoreDesk captures every single one. We've seen a noticeable uptick in sales conversions since going live.
Kevin Walsh
Director, Walsh Apparel
"Support ticket volume cut dramatically."
Shoppers love getting instant answers about products and shipping. Our support team spends a fraction of the time on repetitive tickets now.
Lisa Chen
CEO, Bright Living Store
"Live in four days with zero manual setup."
Setup was genuinely fast — we were live within four days. The AI knew our products, policies, and FAQs without us manually entering a thing.
Alan Park
Operations Manager, Parkview Goods
Common Questions
A simpler look at the questions stores ask first.
Clear answers, no visual noise. Everything you need before getting started with chat and voice automation.
Our AI chatbot and voice calls sound natural and conversational. Most shoppers simply feel like they're interacting with a helpful, knowledgeable support agent who responds immediately. You can also add a disclosure if preferred — many stores do.
Stop losing customers to an unanswered chat.
Every unanswered after-hours enquiry, every visitor who abandons their cart, and every lead that goes cold is revenue walking out the door. StoreDesk closes that gap automatically — no extra staff required.
No credit card required · Setup in under 5 minutes · Cancel anytime
24/7
Support & Sales Coverage
< 3s
Chatbot Response Time
Auto
Appointment Booking